1. Our manufacturing company is ……………. about ten minutes by taxi from here.
a. placed
b. found
c. located
2. We intend to ……….. the employees’ restaurant in the near future.
a. expand
b. increase
c. grow
3. The typists’ pool is …………. by nine full-time office juniors.
a. worked
b. staffed
c. employed
4. The Group is planning a ……………. expansion of its production facilities.
a. great
b. substantial
c. large
d. wide
5. A number of units were sold as a result of …………. from customers.
a. questions
b. queries
c. enquiries
6. The company has to …………. how many units it will sell.
a. guess
b. estimate
c. judge
7. I’m afraid some of the agents don’t ………….the Vero system.
a. store
b. keep
c. stock
8. A number of agents have …………….an opinion on the new range.
a. expressed
b. commented
c. spoken
9. We have based this on our …………. production figures.
a. scheduled
b. timetabled
c. programmed
10. We should …………….agents of any price increases.
a. notice
b. notify
c. note
11. Due to his ……………..the seminar was extremely successful.
a. attempts
b. efforts
c. tries
d. works
12. We must ……………….. their hospitality.
a. give back
b. return
c. reply
13. There were twenty …………..at the seminar.
a. pupils
b. attendants
c. participants
14. Could you thank him for the hospitality he ……………us?
a. spent on
b. extended to
c. conveyed to
15. We …………………his suggestion and stopped off at London.
a. went after
b. chased
c. followed
16. Very often you can …………a call direct.
a. turn
b. dial
c. choose
17. But sometimes you have to go through the …………..
a. connector
b. operator
c. contactor
18. Outside calls sometimes go through the ……………
a. switch-room
b. intercom
c. switchboard
19. Each telephone within the company has its own………………number.
a. branch
b. extension
c. sub
20. The numbers of most ....(i)…….can be found in the telephone….....(ii)…
(i) a. possessors
b. subscribers
c. participants
(ii) a. record
b. guide
c. directory
21. Calls within the same area are known as …………..calls.
a. short-distance
b. interior
c. local
22. Long-distance calls are known as …………calls.
a. route
b. switch
c. trunk
23. Usually calls between people in the same building are called ………….calls.
a. inside
b. internal
c. interior
24. If an outside call is put through to the wrong office it has to be ……………….
a. transferred
b. replaced
c. diverted
25. When a person receiving the call pays for it, the call is known as a ……………..charge call.
a. reserve-
b. return-
c. direct-
26. He had a long and ……………..career.
a. distinct
b. distinctive
c. distinguished
27. In 1965 he was ………… a member of the DAPE.
a. selected
c. chosen
c. elected
28. He ……………that post until he died.
a. occupied
b. held
c. maintained
29. It was with …………….regret that we learnt of the death of ………..
a. heartfelt
b. sad
c. profound
30. We have received his ……………report.
a. end
b. final
c. ultimate
31. …………… to the report you will find an appendix.
a. Attached
b. Clipped
c. Fixed
32. We have about 200 ………….customers for this product.
a. promising
b. potential
c. virtual
33. It will take a number of years to ………… our objective.
a. obtain
b. acquire
c. achieve
34. By 1978 we will have to increase our production ……………….
a. capability
b. ability
c. capacity
35. Our conclusions are ……………..below.
a. summarized
b. abbreviated
c. resumed
36. There were only about half a dozen people at the monthly departmental………..
a. conference
b. meeting
c. seminar
37. The maintenance engineer ………….the machine very carefully but could find nothing wrong with it.
a. investigated
b. inspected
c. supervised
38. The quality of the food in the restaurant she recommended was rather …………
a. poor
b. down
c. nasty
39. We asked the manager for his opinion and we think that it is probably the ………one.
a. good
b. precise
c. correct
